Latest News

September 29, 2022 - New Training for Individuals and Families Available! How to Choose the Best Service Provider for Me 

We know how important it is to find a long-term service provider you can trust.  Whether you are starting your provider search or looking for tips to make this process easier and more successful, we invite you to watch this training series: How to Choose the Best Service Provider for Me! 

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September 29, 2022 - Launching Healthcare Careers: informational Session for Community Partners and Referral Sources 

Are you a leader in your community who focuses on helping others grow? Do you know someone compassionate and people-focused looking for a rewarding career?  


The Ohio Department of Medicaid (ODM) has partnered with Public Consulting Group (PCG) to equip community partners and organizations with more information about available careers supporting those with chronic health conditions and disabilities as an in-home service provider. Our monthly Launching Healthcare Careers informational session provides information about this career path that you can share with anyone in your network who is looking for their next career move.  

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September 29, 2022 - Launch Your Healthcare Career Monthly Informational Sessions

Are you interested in becoming an in-home service provider, but don’t know where to start? If you are compassionate and people-focused, a career serving those with chronic health conditions and disabilities may be the perfect fit for you!  

Public Consulting Group (PCG) is hosting Launch Your Healthcare Career informational sessions on behalf of the Ohio Department of Medicaid (ODM).


These sessions are for anyone interested in learning more about the flexible and rewarding career opportunities serving individuals in the Home and Community-Based Services (HCBS) space.

Read More Ohio HCBS News.




June 14, 2022 - Your Voice Matters!

Do you have a few minutes to complete a survey and share your experience receiving, delivering, or working with people who receive Home- and Community-Based Services?


The Ohio Department of Medicaid (ODM) is partnering with Public Consulting Group (PCG) to improve Home- and Community-Based Services (HCBS) in Ohio. Please consider completing a survey by July 15, 2022, to help us improve HCBS.

How to Complete the Survey

We are inviting individuals, providers, and case managers/care coordinators to complete their respective survey, linked below, by July 15, 2022. Surveys will take approximately 15 minutes to complete.


We appreciate your participation and welcome your feedback. All responses will be kept confidential and anonymous.

Read More Ohio HCBS News.


Ordering, Referring, Prescribing (ORP) Requirements:

For more information visit the ODM ORP Web page here.


Changes to the Transitions Carve Out Waiver

Beginning February 1, 2015 and ending no later than June 30, 2015; Individuals enrolled on the Transitions Carve Out Waiver will be moving over to the Passport/Choices waivers. Providers who serve these individuals will need go through the Ohio Department of Aging (ODA) certification process. Please go to the following website with questions about ODA certification:


Additional information and answers related to the Transitions Carve Out Waiver changes, click here.


Online Mandatory Provider Training

This notice is to inform all providers of services to individuals on an Ohio Department of Medicaid (ODM) home and community-based services waiver of mandatory training on incident management. An "incident" is an alleged, suspected or actual event that is not consistent with the routine care of, and/or service delivery to, an individual enrolled on an ODM waiver.


To complete this requirement, providers have the option to view the training at: Agencies also may choose to train their employees in a different manner. Regardless of how providers complete this training, they must document in writing that they have reviewed the rule.


In addition, upon entering into a Medicaid provider agreement, and annually thereafter, all providers must acknowledge in writing they have reviewed Ohio Administrative Code Rule 5160-44-05 Ohio department of Medicaid (ODM)-administered waiver program: incident management system, which can be found at


Questions may be directed to ODM's contracted Provider Oversight Contractor, Public Consulting Group (PCG) at 1-877-908-1746


Public Consulting Group (PCG) and its PCG division have partnered with the Ohio Department of Medicaid (ODM) to provide Provider Oversight and Incident Management for its Home and Community-Based Services Waiver programs, the Ohio Home Care Waiver. PCG enrolls waiver providers, conducts provider oversight as well as incident investigations in coordination with providers, case management agencies, local agencies, and the many state sister agencies of ODM. ¬†


Get Started

Contact Us

For more information about Public Consulting Group and how we can assist you in delivering or receiving Home and Community Based Waiver Services, please contact us at the following:

Public Consulting Group
Provider Oversight
Ohio HCBS Waivers

P.O. Box 361830 Columbus, OH 43236
Phone: 877-908-1746
Fax: 614-386-1344