This is part two of a two-part training series that provides a deep dive into Ohio Administrative Code (OAC) rules that govern how providers of Ohio Home Care and MyCare waivers furnish services to their Waiver individuals.   Knowing and understanding the various rules will help ensure the health and welfare of Waiver individuals and improve provider skills and abilities in their daily functions.   Part Two focuses on prohibited provider behaviors, the provider’s responsibility for maintaining clinical records, utilizing electronic verification and billing best practices, preparing for structural reviews and how to report events that could reasonably cause harm to an individual.