Recognizing and Responding to Abuse and Neglect
As a provider, you are an important resource for the individual and should always be on the lookout for threats to their health, safety and welfare. In this training we will define abuse and neglect toward individuals enrolled in the Ohio Home Care and MyCare Ohio Waivers. We will review examples including real events that PCG has investigated in order to help you identify abuse and neglect and avoid falling into common pitfalls that lead to events being substantiated. Additionally, we will review provider reporting responsibilities, and contributing factors that can lead to paid and unpaid caregiver abuse and neglect. Finally, we will share coping strategies to help manage those contributing factors.
This course meets the requirements for 1 hour of credit towards the Ohio Department of Medicaid’s (ODM) required annual 6 hours of continuing education for Non-Agency Personal Care Aides (PCAs). Please provide the following information for access to the training. You will receive a certificate via email within 24 hours after completing the training. Please check your junk/spam box as sometimes these certificates are directed there.
If you do not receive your certificate within 24 hours, please reach out to PCG at 877-908-1746 or email us at ohiohcbs@pcgus.com.
Note: Once you fill out the verification form, you will receive a link to watch the recorded training.