Customer Service:  Skills We All Need 2026 Annual Training

Please click the video below to view the training.

NOTE: If you have questions or have difficulty accessing the course, please reach out to Robin Williams at  rwilliams@pcgus.com  or Antoinette Prince at aprince@pcgus.com.

After viewing each training, either via the live webinar or the recording, staff is required to complete an Acknowledgement Form to help us track participation and ensure compliance. Click here to access the form.